Professionalism
Is your staff full of gaffes? Get everyone on the same page of polite behavior with our session on Professionalism. Your clients and other stakeholders will love you for it.
- First impressions
- Meeting protocol
- Forms of address
- Email etiquette
- Cell phone etiquette
- Social media image
- Speaking well of others
- Workplace civility
- Challenging personalities
- Authentic connection
- Invitations and R.S.V.P.
- Thank you notes
Professional Dress
If your outfit could speak, would it say, “I am in charge?” Or would it say, “What would you like from the deli?” What we wear impacts how others respond to us. Learn what sets the best-dressed apart in clothing, accessories and accoutrements with our Professional Dress session.
- Myths, Mistakes and Malfunctions
- Business dress
- Business casual
- The unwritten dress code
- Accessories
- Colors and patterns
- Suits and best combinations
- Where to shop for suits
- Evening wear
- Fit and tailoring
- Laundering and care
- Hygiene
- Clothing journal