Culture and Manners Institute

business etiquette instructor

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Business Writing

Business Writing for Professionals

Writing is a lost art. Find it with our Business Writing for Professionals which teaches you how to write eloquent, concise business correspondence and efficient emails that build your business.

  • Writing a better business letter
  • Editing
  • Grammar helpers
  • Email etiquette
  • Thank you notes
  • Handwritten vs. typed
  • Formatting a business letter
  • Salutations
  • Closings
  • Forms of address
  • Stationery
  • Envelopes
  • Writers block

Digital Etiquette

Innovations in communications were supposed to bring us closer together… but are we losing touch? Re-connect with our Digital Etiquette session, and learn to use technology to your advantage, in a way that represents both you and your organization well.

  • Email etiquette
  • Internet use
  • Social media
  • Friend and follower etiquette
  • Cell phone etiquette
  • Selfies and other captures
  • Phone skills
  • Phone and video conferencing
  • Corporate spying
  • Authentic connection

Connect

Callista Gould
Certified Etiquette Instructor, Speaker
Phone: 515-225-9683
Email: cgould@cultureandmanners.com
Twitter: @mannersthatmove

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